We offer you a 30 day “No Questions Ask” full refund. If for any reason you wish to be refunded, simply notify us by the means below and we will issue you a prompt refund.
We reserve the right not to refund you if you return items to us outside the terms of our Returns Policy.
All physical tools and orders must be returned within our Returns Policy period in re-sellable condition and in original packaging.
We reserve the right not to refund you if you return any item in an unsatisfactory condition.
You may reach us by:
Phone during business hours 9am to 6pm Central time
– Call 1-800-370-8660
Email 24 hours a day
– [email protected](dot)com
Helpdesk 24 hours a day
You must notify us within 30 days from the date of purchase. We will refund you to the Credit Card you paid with. If you paid by cash or check, we will refund you by check. We will acknowledge your refund request within 2 business days. We will then notify you that your refund has been processed.
Please note: It will take up to 3 business days for the credit to reflect on your credit card. If you have any question, please contact us at the numbers above and we can give you a real-time status on your refund.
If you are within 30 days of purchase, you may return the product for a full refund of your purchase price.
Please return product to:
National Self Reliance Association
14121 Hwy 290 W,
Building 2, Suite B
Austin, TX 78737